# PAGA Case:Amex Business Link™


### PAGA Case: Amex Business Link™


## Description

Amex Business Link™ is a business-to-business (B2B) online payments and collection ecosystem for network issuing and acquiring participants to offer to their business customers (buyers and suppliers). It simplifies payment management by accepting multiple payment methods and supporting domestic and cross-border transactions. It is equipped with reporting and reconciliation tools and connects to all customer relationship management (CRM) and enterprise resource planning (ERP) systems that use APIs. For network participants, Amex Business Link™ offers the savings and efficiency of:Digital onboardingLending solutions for working capitalAccess to commercial customers on the Amex networkTraining and onboarding servicesFor buyers and suppliers, the solution provides:Easier, safer payment managementSeamless API connectivity to ERP/CRM systemsMultiple payment methodsPurchase and sales insightsDynamic reports for automatic reconciliation


### Territory

Amex Business Link™ is currently operating worldwide but with a special emphasis on the Americas (LAC and Canada) and the cross-border corridor with China.


### Participants

American Express – Global Network Services, Supply Chain Solutions.  American Express Partners who obtained and manage the Amex Business Link™ License (available for different kinds of Financial Institutions, from Banks to Fintechs).


### Year of introduction

December 1st 2022


## Best practices and lessons learned

Amex Business Link™ brings to the ecosystem a flexible financial solution, where buyers and suppliers can align their financial requirements, reducing friction around deadlines and payment schedules. This solution aims to create a space where different financial products can coexist, helping business customers make decisions in real-time. In terms of digitalization, Amex Business Link™ helps automatize different processes, such as reconciliation, letting participants have an “all-in-one” solution that allows them to be more competitive and efficient. This customized solution for network participants modernized how businesses buy and sell from one another with the flexibility to choose in real-time how they want to pay or be paid.


## Public materials

American Express Launches Amex Business Link™, a New Digital B2B Payments Ecosystem for Network ParticipantsAmex debuts B2B payments systemAmex Business Link™Amex Business Link™ | BAC


## Submitter

René Centeno CuervoGlobal Supply Chain Solutions Head | GNS, American Expressrene.centeno@aexp.comAmerican Express® and Amex Business Link™ are trademarks of American Express.[Amex Blue Box] Copyright © 2023 Business Link. Powered by American Express®. All rights reserved.

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