PAGA Case:
Amex Business Link™
PAGA Case: Amex Business Link™
Description
Amex Business Link™ is a business-to-business (B2B) online payments and collection ecosystem for network issuing and acquiring participants to offer to their business customers (buyers and suppliers). It simplifies payment management by accepting multiple payment methods and supporting domestic and cross-border transactions. It is equipped with reporting and reconciliation tools and connects to all customer relationship management (CRM) and enterprise resource planning (ERP) systems that use APIs.
For network participants, Amex Business Link™ offers the savings and efficiency of:
- Digital onboarding
- Lending solutions for working capital
- Access to commercial customers on the Amex network
- Training and onboarding services
For buyers and suppliers, the solution provides:
- Easier, safer payment management
- Seamless API connectivity to ERP/CRM systems
- Multiple payment methods
- Purchase and sales insights
- Dynamic reports for automatic reconciliation
Territory
Amex Business Link™ is currently operating worldwide but with a special emphasis on the Americas (LAC and Canada) and the cross-border corridor with China.
Participants
American Express – Global Network Services, Supply Chain Solutions.
American Express Partners who obtained and manage the Amex Business Link™ License (available for different kinds of Financial Institutions, from Banks to Fintechs).
Year of introduction
December 1st 2022
Best practices and lessons learned
Amex Business Link™ brings to the ecosystem a flexible financial solution, where buyers and suppliers can align their financial requirements, reducing friction around deadlines and payment schedules. This solution aims to create a space where different financial products can coexist, helping business customers make decisions in real-time.
In terms of digitalization, Amex Business Link™ helps automatize different processes, such as reconciliation, letting participants have an “all-in-one” solution that allows them to be more competitive and efficient. This customized solution for network participants modernized how businesses buy and sell from one another with the flexibility to choose in real-time how they want to pay or be paid.
Submitter
René Centeno Cuervo
Global Supply Chain Solutions Head | GNS, American Express
rene.centeno@aexp.com
American Express® and Amex Business Link™ are trademarks of American Express.
[Amex Blue Box] Copyright © 2023 Business Link. Powered by American Express®. All rights reserved.
Disclaimer
The information and examples presented herein are provided for informational purposes only and do not represent the official position or views of the World Economic Forum or the IDB Lab. The World Economic Forum and the IDB Lab do not endorse, recommend, or advocate for the implementation of any specific practices, policies, or approaches described. Rather, this content simply showcases examples and perspectives shared by members of our PAGA Community.